Minder
Medication reminder app for the ones seeking to improve their health.
Project Overview
Medication reminder app
Role
UX Research, Visual Design, Prototyping, Product Design, Usability Testing
Tools
Figma, Photoshop, Illustrator, Miro
Timeline
Overal: 5+ weeks
Team
Victoria Demetrio (me)
Project Deliverables
UX Research report, Style guide, High fidelity Prototype
Problem
Many people find it difficult to effectively manage their medications, leading to missed doses and potential health complications.
Existing solutions lack integration with daily routines and often fail to provide complete prescription tracking system.
Project Goals
To improve medication adherence through seamless calendar integration, easy-to-use prescription tracking and personalized schedules. The application offers a tailored experience with an emphasis on accessibility and inclusion of users with varying abilities.
Solution
MINDER is a user-friendly, and efficient medication management app.
With personalized reminders and simple tracking features, MINDER is designed to substantially enhance medication adherence, simplify prescription tracking, and elevate the overall user experience for individuals managing their health.
Before
After
Smartwatch Integration
I've designed a seamless experience for users who link their smartwatch to the app. With this integration, users receive medication reminders directly on their smartwatch.
This feature enhances convenience and ensures users can stay on top of their medication schedule effortlessly, even when on the go and eliminating the need to reach for their phone.
Results
MINDER has a positive impact on medication adherence by making it easier for users to stay on track with their medication schedules.
40%
reduction on task setup time
+20%
improvement in daily active use
The Process
We adopted a human-centered approach throughout the design process to create a genuine solution for our users. By following this non-linear design methodology, we were able to effectively address specific needs with empathy and innovation.
Quantitative Research
Objective: To gather numerical data to quantify the frequency and types of challenges users face in organizing their schedules, planning reminders, and managing prescriptions.
Our quantitative research showed the challenges of sticking to prescribed routines in demanding situations.
It's important to note that these statistics are general trends, and individual adherence rates can vary based on factors such as age, health condition, and socioeconomic status.
PLOS ONE reported that technology-based interventions were associated with a significant improvement in medication adherence across various health conditions.
For chronic conditions like hypertension, diabetes, and mental health disorders, adherence rates may range from 30% to 50%.
A study in JAMA Internal Medicine in 2022, found that approximately 1 in 5 older adults reported cost-related nonadherence.
A study published in the Journal of General Internal Medicine found that 69% of participants reported forgetting to take their medications at least once in the previous month.
Qualitative Research
In order to better understand the problem, we conducted 5 semi-structured user interviews.
Understanding the User
Based on the results of our research, crafted a persona to embody my target user. This was essential for us to foster a human-centered design approach.
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Interview Findings
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Users consistently rely on phone alarms as a primary method for setting reminders.
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Participants reported forgetting to take prescribed medications or administer them to loved ones.
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Most users have had the necessity to take at least one type of prescription drug in the past year.
"I don’t use any tools right now but I am looking for a solution”
-Jeanette, 48
“I need a visual reminder to take my medication”
-Richard, 29
Key Insights
After synthesizing the interviews with the Affinity Diagram, we have identified four recurring themes and corresponding insights.
Design Challenge
"How might we help forgetful patients better manage their medication intake?"
Competitor Analysis
Conducting a competitive analysis helped us to understand the strengths and weaknesses of our competitors' products.
Based on the information obtained from the competitive analysis, we created a feature prioritization matrix that allowed us to strategically focus on the features that have the greatest impact for our product.
User Journey
We built the journey around our user persona, focusing on a specific scenario to guide a clear and purposeful design process.
User Scenario
Sarah just got engaged and is trying to balance wedding planning with her stressful job as a consultant. She takes prescriptions daily and needs a digital tool to track her activity and receive medication reminders.
Goals
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To find a system that helps her manage her prescriptions, ensuring she takes it consistently and on time.
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To relieve the stress caused by her demanding job and wedding planning responsibilities, aspiring to a more balanced and peaceful lifestyle.
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To gain control over her healthcare by tracking her health and mood, promoting overall wellness.
Ideation
Our team collaborated closely to brainstorm solutions that tackle real challenges in medication tracking. We categorized ideas, prioritized them using a feature matrix, and focused on high-impact, low-effort features.
Then, we mapped a clear user flow to ensure the experience felt simple, intuitive, and easy to follow.
Usability Testing
We conducted the first round of usability testing with ten participants , focusing on the app’s core tasks. This helped us gather valuable feedback on both functionality and overall usability.
I then prioritized the feedback and finding utilizing the Design Prioritization Matrix, allowing me to focus on high-impact,
low-effort improvements first and address more complex issues based on time and resources.
Task Example
Task: Add your first medication when you log into Minder.
Goal/Output: User will schedule one of their prescribed medications.
Assumptions: Person has prescribed medication to take on a schedule.
Scenario/Steps:
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Log in
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Go through coach screens
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Select user
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Log 1st medication
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Schedule days and times.
Success Criteria: Reminders for the medication is successfully scheduled in the app.
Testing Result
Refine
After usability testing, we addressed the issues identified in the application and began refining the overall design.
High Fidelity Prototypes | First Discovery
After more testing, iterations, adding colors, and developing the brand, the first high-fidelity version of Minder came to life.
Branding | Second Discovery
I went deeper into the psychology of color and defined a new brand. Using pink and blue together, I created a balanced feel that communicates a sense of care and reliability.
Considering the accesibility aspect of color, pink and blue are complementary colors. The contrast between them helped the different elements stand out effectively ensuring accessibility standards.
Color performance tested using in the Adobe Color Accessibility Tool:
High Fidelity Prototypes | Second Discovery
One month before finishing the bootcamp, I revisited the MINDER app project with fresh knowledge and determination. Despite my busy schedule, I focused on revamping the entire UX/UI to prioritize user experience. My goal was to enhance the app's user experience by making it more intuitive and user-friendly.
With the primary objective in optimize the medication scheduling process and enhance overall medication intake organization in users' lives, I revamped the overall UI design to improve usability and aesthetics.
The Solution
Minder offers a personalized experience that helps users stay on top of their medications through seamless calendar integration, simple prescription tracking, and customizable schedules,
all in one easy-to-use app.
Goals
Minder offers a personalized experience that helps users stay on top of their medications through seamless calendar integration, simple prescription tracking, and customizable schedules, all in one easy-to-use app.
A/B Testing
We conducted A/B testing to compare two prototypes of Minder.
Users in Version B completed key tasks, like scheduling medication and setting reminders, in half the time compared to Version A, showing clear improvement in usability.
Home Screen
Before After
Daily Schedule Screen
Before After
Log Medication Screen
Before After
Project Reflections
Reflecting on the redesign of my mobile app after months of learning, I have taken significant steps.
Key takeaways
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Stronger Design Foundation: Gained deeper knowledge of design principles that guided the redesign.
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User-Centered Mindset: Kept user needs at the core of every decision.
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Prioritization & Time Management: Balanced this project with others by focusing on what mattered most.
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Iterative Improvement: Regular testing and feedback led to a more refined, functional product.
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Personal Growth: Built confidence in my skills through hands-on learning and collaboration.
Next Steps
Next steps include continuing to evolve the prototype of the MINDER.
Here's the plan:
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Feature Expansion: Add mood, water intake, and food tracking.
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Community Building: Enable users to share progress, tips, and stories.
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Marketing Strategy: Promote Minder as a go-to health and wellness tool.
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Ongoing Improvement: Gather feedback, monitor performance, and evolve with user needs.